Collection of Personal Information

When you visit our website or engage with our services, we may collect certain personal information, including but not limited to:

• Contact information such as name, email address, phone number, and mailing address.
• Information related to your shipments, including origin, destination, and contents.
• Payment information such as credit card details or bank account information.
• Communication preferences and interactions with our customer support team.

We may collect this information through various means, including when you fill out forms on our website, place an order, or communicate with us via email, phone, or live chat.

Use of Personal Information

We use the personal information we collect for the following purposes:

• To provide and improve our services, including processing orders, managing shipments, and delivering customer support.
• To communicate with you regarding your orders, inquiries, and promotional offers.
• To personalize your experience and tailor our services to your preferences.
• To comply with legal and regulatory requirements.
• To protect the security and integrity of our website and services.

Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

• To our trusted partners and service providers who assist us in delivering our services, such as shipping carriers, payment processors, and IT service providers.
• To comply with legal obligations, including responding to lawful requests from government authorities.
• To protect the rights, property, or safety of Emvels Logistics Ltd, our customers, or others.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. We regularly review and update our security practices to ensure the protection of your data.

Your Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete your data. If you would like to exercise any of these rights or have any questions about our Privacy Policy, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at:

• Email: privacy@emvels.com

By using our website or services, you agree to the terms of this Privacy Policy. Thank you for entrusting Emvels Logistics Ltd with your personal information.